Available Shipping Options
(individual item orders only)*
Domestic: Certified
First-Class MailŪ Package
International:
Registered First-Class MailŪ International
Package
$4.95 - add $2.00 insurance (optional) /
$1.00 each additional
Canada: $12.95 / $3.00 add.
All Other International: $15.95 / $4.00
add.
expected delivery time: 3 - 5 business days
delivery time may vary by location
Available Expedited Option
Available Expedited
Option
$24.95 - Express Mail (up to 2 business
days)
$24.95 - Priority Mail International (6 - 10
business days)
includes tracking, proof of delivery, and insurance up to
$100
includes tracking, limited indemnity coverage, additional
insurance available for a
fee
Orders may take from 2 - 3
business days upon receipt of cleared payment to prepare for delivery. Please
allow 1 - 2 business weeks to process high volume orders. If you would like to
buy new or additional insurance, please e-mail us your request so that we can
provide you with an adjusted invoice. Additional incidental fees may apply for
handling, tracking and other special delivery arrangements.
Bulk Orders Bulk
orders may be shipped via USPS, FedEx, or UPS based on customer preference.
Pricing for bulk order shipments will be based on standard carrier rates and may
vary according to weight, size, indemnity coverage, and special delivery
arrangements.
* Shipping fees are based on the
USPS pricing model for a 4 oz. small package. Handling charges are
included. ** Valid on aggregate items not in excess of 4 ounces in weight.
Fees will vary based on location and shipping method. See chart for details.
RETURNS, EXCHANGES &
STORE CREDIT POLICIES
Your satisfaction is the most important thing to us at DN
Trading. We do all we can to make sure that upon receipt of your merchandise you
will find that it matches your order exactly. However, if for any reason you
decide not to keep your merchandise, you can return it to us within thirty (30)
days of the original order's postmark date with prior
authorization, accompanied with its proper documentation and in its
original box for a full refund of the purchase price (shipping, insurance and
handling charges are not refundable). Note: Special order items or items
with manufacturer seals or labels that are altered or removed may be subject to
a 20% restocking fee upon return.
Items returned to us due to any of
the following reasons may be eligible for a full or partial refund and/or
exchange:
wrong item(s)
damaged in transit
defective part
Orders with special
discounts If your purchase entitled you to a discount based on the
total of your order, and your returns drop the total of your order below the
discount threshold, you will be charged for the difference.
How can I return my
merchandise? Repack the item in the original packing materials and
send in a protective package. Please send your package to:
DN Trading, Inc. 404 W. 7th Street, Suite
422 Los Angeles, CA 90014 Attn: Returns Dept.